Notification Service

Platform Notifications keep you informed about events that happen across the PlainID Authorization Platform. Instead of checking the Platform for updates, you can receive notifications through the Platform's in-app inbox.

Notifications cover events such as changes to Policies, approvals, and other administrative activity that affects an Environment or Tenant.

Notification Settings can be enabled per user, allowing users to tailor which notifications they receive based on their relevance.
Note: Users are only notified about the Workspaces and Environments they have permissions to.

Each notification links back to the relevant object, so you can go directly from the notification to the screen where the event occurred and make modifications.

Notification Center

The Notification Center is your in-app inbox, available from the bell icon on the bottom of the Platform navigation bar. It shows a running list of your notifications, with the newest ones at the top.

From the Notification Center, you can:

• View the details of a notification, including what happened and when.
• Mark individual notifications, or all notifications, as read.
• Archive individual or all notifications
• Modify your Notification Center settings

Available notification events

Discovery notifications apply to all supported POP integrations, which allow you to confirm that all related objects and policies are discovered as expected. A failure notification includes the Environment, Workspace, and a Request ID you can share with support when investigating events.

Enabling Platform Notifications

Notifications are disabled by default for your Tenant. Within a Tenant, Environment Workspace notification types are disabled until users choose to enable them.

To enable or disable Platform notifications:

1. Click the bell icon in the navigation bar to open the Notification Center.
2. On the top right of the Notification Center panel, click on the Settings icon.
3. Under Delivery Channels, enable or disable the In-app toggle.

To choose which notifications you receive:

1. Click the bell icon in the navigation bar to open the Notification Center.
2. On the top right of the Notification Center panel, click on the Settings icon.
3. Turn on the notification types you want, such as Discovery Failed or Discovery Success.
4. When you turn on a notification type, it applies to every Environment you have access to by default.
   • When you enable a notification type, like Discovery Failed, a button showing the number of Environments affected appears. Click on the button and select/deselect the Environments you wish to adjust notifications for.

Because PlainID evaluates your permissions when you log in, sign out, and back in after any change to your workspace access, your available notifications stay up to date.