Logging In and Out

Login credentials for the Customer’s first IT Admin are shared by PlainID via secure channels. When a new Tenant is created it automatically includes one Environment. Once you log in, the main Platform interface is displayed.

Logging into the Platform

To log in to the Platform:

1. Navigate to the following URL: https://{{CustomerDomainName}}.{{region}}.plainid.io/app where CustomerDomainName is the name created by PlainID during the sign-up process and region reflects the organization location (for example US, EU, etc.). The customer domain name is typically based on your company’s name or its preferred domain name. The login page opens.

2. Enter your email and password.
3. Click Login.
   If you are having trouble logging in, contact your System Administrator.

Logging Out of the Platform

To log out of the Platform:

1. Click on your user name in the Platform title bar. A drop-down menu appears.
2. Select Log out. You are logged out of the system.